![]() The client didnt have problems on june when student left from their vacations Has anyone encounter this issue with the lastest firmware or something similar? We can see on the airwave that there are a lot of students with other older mac os that are not reporting about this. We still yet dont see any report from other mac os. we have seen that those users got the lastest update from apple i mean OS X El Capitan 10.11.6, macOS Sierra 10.12.6, and macOS High Sierra 10.13.6 We have got a client we has a lot of Mac devices we have a lot of report of o mac users disconnecting from wifi randomly. On 802.1x networks this option causes problems with the aruba systems. ![]() Subject: Problem with MAC randomly disconnecting from WIFIĬan you try to disable "PRIVATE MAC ADDRESS" option on macs. Type “show Ap arm state” to make sure you do not have too much density (too much access points seeing each other means you might have to drop the transmit power to reduce collisions and RF utilization. If you are using 80 or 40 MHz channels, try dropping it to 20 MHz channels Make sure everything is working from an RF perspective - Make sure broadcast filtering is on on all Virtual APs. Type “show log security all” to see if there were any issues with radius timeouts or any other event that would correlate with those issues Type “show log wireless all” on the controller to see if there was a WiFi event that correlated with those issues Type “show log system all” on the controller to see if there is a system-level event like access points rebooting or losing connectivity. Again, please get some help from a professional so that they can look at your entire configuration in sure how accurate this is but - the user is saying whenever it happens the SSID for the 802.1x profile disappears but they can still see the other SSID which is for the Guest network - connecting to the Guest network then shows the 802.1x SSID again - but this is not verified could just be the user reporting back incorrect information If you made changes, take time to observe before you make any additional changesĥ. ![]() Quite frankly, you should have your 5ghz band range 12 dB over the 2.4ghz so that your Mac devices never choose 2.4ghz channels or only advertise the the 5ghz band on your user Virtual AP.Ĥ. See if they are still showing up after the changes. Those logs look fine, except for some serious interference on the 2.4ghz band. You need to verify this by typing “show Ap active” and making sure none of your APs have an “E” after the channelģ. If your APs are running 80mhz channels, removing all of the 80mhz channels does not make them drop down to 40mhz you need to uncheck the “80mhz” chann el parameter in the ARM profile if this network is running without an MM or change the max channel width parameter in the radio profile if the network is running with an MM. You should work with TAC, your SE or a VAR to help you with your configuration, because there is so much go through here probably too much for a forum.Ģ.
0 Comments
Leave a Reply. |